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Frequently Asked Questions

Top Technician / Top Garage FAQ.

Why won’t the website accept my voucher code?

Enter the voucher code provided in the space/box provided on your account web page and click on the “process” button. The e-learning should appear below, just click on the “view purchased document” button to open the e-learning.

If you are having problems entering your voucher code, please email who will reply as soon as possible. Please provide the email address that you used to create your account and a contact number on your email, so we can speak to you if we need to.

The voucher code has a one off usage per account so if you use the code and take the quiz / test it will not work a second time on the account. If you experience problems please contact us at and we will help to resolve any issues as soon as possible.

How long will I have wait to access my competition quiz / test?

You will be able to view the Top Technician / Top Garage quiz / test immediately you enter the voucher code into the voucher code. Alongside the quiz / test will be a series of articles which will remain on your account indefinitely so please feel free to enter and exit whenever you wish.

Please note that if the quiz / test / articles are not initially visible you may have to refresh your internet browser for the “view purchased document” button to appear.

How to contact us if you have a problem?

Any difficulties that you have entering the quiz / test please email us at;

We will endeavour to resolve your problem as soon as possible, thank you.